Information About the Coronavirus in Europe

This page will be used to provide updates to students studying at our Tuscany campus in Prato, Italy, and their families.

If you are looking for information about our main campuses in Connecticut, please click here.

University-Wide Message Regarding the Tuscany Campus

Thursday, March 5: Email Sent to University Community

Dear Members of the Campus Community,

With Spring Break approaching, we feel it is prudent to reinforce the University's current guidance regarding upcoming travel. In light of the unpredictable nature of the coronavirus, all members of the University community are strongly discouraged from nonessential international travel at this time.

The U.S. State Department has instituted level 3 warnings advising against nonessential travel to Italy, China, South Korea and Iran. Those who do decide to travel to these countries should self-report to the Health Services Office at 203-932-7079 and refrain from coming to the West Haven or Orange campuses for 14 days after their arrival back in the United States.

In the coming days and weeks, we will provide updates on the status of operations at our Tuscany campus and on upcoming University-sponsored international trips and programs planned for later this spring and this summer.

Allow us to take this opportunity to remind you of the precautions that are being recommended by the CDC to help you stay healthy:

  • Wash your hands for 10-20 seconds often, or use your own hand sanitizer or the sanitizer the University has placed in key locations throughout campus.
  • Cough and sneeze into your elbow, and wash your hands after using tissues.
  • Suspend handshaking in favor of a fist bump or slight bow or elbow bump.
  • Avoid touching your face, nose, mouth, and eyes if you have not washed your hands.
  • Open doors with your closed fist or hip and do not grasp the handle with your hand, unless there is no other way to open the door. This is especially important when opening doors for public bathrooms and other shared or commercial spaces.
  • Provide six feet of personal space.
  • Self-isolate if you feel ill and use a disposable face mask as needed.
  • Make sure you have a digital oral thermometer for personal use.
  • Clean and disinfect shared objects and surfaces.
  • Students can report illnesses at www.newhaven.edu/illnessnotification.

Additionally, University employees should also consider the following:

  • If you develop a cough and fever at work, or are at higher risk of complications from a respiratory virus, please go home as soon as possible, and contact your health provider by phone. Do not go to the University's Health Services office. If you are enrolled with the University-provided health insurance, please use Teledoc to discuss your symptoms over the phone with a physician.
  • If you supervise others and are concerned about one of your employees who may be exhibiting symptoms, seek Human Resources guidance.
  • In the unlikely event you or a family member are diagnosed with coronavirus, please notify Iris Calovine at 203-932-7297. Your information will be kept confidential, but we will help facilitate the necessary and appropriate next steps.

We encourage you to be wise, be cautious, and to follow the current recommendations of the CDC. Ultimately, we all have a responsibility to help ensure our safety and the well-being of the fellow members of our campus community. We thank you in advance for your cooperation.

Sincerely,

Rebecca Johnson
Vice President for Student Affairs and Dean of Students

Carol Koziatek
Vice President for Human Resources

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Important Notifications Regarding the Tuscany Campus
  • Wednesday, March 4: Email Sent to All Spring 2020 Tuscany Students

    Dear returning Prato students,

    I would like to take this opportunity to welcome you back to the United States. We were all very disappointed that your time at our Tuscany campus was shorter than anticipated, but I know that your personal frustration was much greater. Please be assured that I am committed to lessening the impact that this disruption has on your academic progress.

    To ensure you stay on track with your coursework, I strongly encourage you to reach out directly to your professors. A plan is being developed for each course that you were taking in Prato. The primary approach, with very few exceptions, will be online learning with your current instructors. In the immediate term, your professors will help you keep up with materials leading up to spring break, and they will help you plan for the remainder of the spring semester.

    I have also asked your professors to connect with each student who has returned from Italy. This week will be very flexible to give everyone time to settle in following your return stateside. By next week, if not before, the interactions with your instructors should be fully back on track.

    Our priority is helping you meet the academic goals you have for this semester, and we will provide all of the necessary resources and support to enable you to do so. If there are complications or obstacles, we will work with you to find the best solutions or appropriate alternatives. If there is a question that your professor cannot address, then they may refer you to Dean Murphy or one of the main campus deans in West Haven who oversees that course.

    Thank you again for your flexibility and patience as we continue to work together to handle this challenging situation.

    Sincerely,

    Mario T. Gaboury, J.D., Ph.D.
    Interim Provost and Senior Vice President for Academic Affairs

  • Tuesday, March 3: Email Sent to University Community

    As the unpredictable nature of the coronavirus continues, I wanted to inform you of some important developments.

    As of this writing, there are no known cases of COVID-19 at the University of New Haven or in Connecticut. We continue to work with authorities here and abroad to bring you the latest information. Please consult the health protocols that we have outlined on the University website.

    In the coming days, I will share our guidance with respect to personal travel during spring break and planned academic travel later this spring and summer.

    You are aware that, quite reluctantly, I suspended operations at our Tuscany, Italy, campus. Fifty-five students and two faculty members (with their two children) returned to the United States last Friday, and the remaining 25 students and two faculty members will return to the U.S. tonight. None of the individuals who have returned have exhibited any symptoms of the coronavirus. They have been advised to monitor their health and to seek medical care should they become ill.

    We wrote to all 80 students and their families yesterday to reinforce that they will not be permitted to return to our West Haven or Orange campuses until the conclusion of spring break. We are implementing this measure out of an abundance of caution to help ensure the well-being of the entire University community.

    Many of you have expressed anxiety over potential coronavirus exposure. These are concerns we take very seriously. We reminded the students who have returned from Italy that adhering to University regulations is part of the University's Code of Conduct and is an integral part of protecting everyone's safety.

    We will continue to work closely with those who have returned from Tuscany to help limit the impact this situation is having on their academic pursuits.

    In the meantime, please remember that we must always embody the ideals of a welcoming and inclusive community. Our primary concern is the health and safety of everyone. Understand that certain individuals in our community have had their lives disrupted and are experiencing an especially heavy burden. I cannot overstate the need to show compassion and understanding to everyone in our University community at this time.

    I thank you, as always, for your continued patience and cooperation.

    With best wishes,
    Steven H. Kaplan, Ph.D.
    President

  • Sunday, March 1: Email Sent to Students That Stayed in Tuscany

    Dear Tuscany Students and Families,

    I am writing to provide you an important update. In response to the Centers for Disease Control and Prevention (CDC) and the U.S. State Department raising travel and health advisory levels in all of Italy to warning level 3 and their recommendation that travelers avoid nonessential travel to Italy, I have made the decision to temporarily suspend all operations at our campus in Tuscany.

    Therefore, I am requiring that all students and faculty currently in Tuscany return to the United States. We are preparing to make accommodations for students and faculty in Prato to return, and we will communicate travel details as soon as they are finalized. I regret to have to do this, but I believe this is the most prudent choice to make at this time.

    As we mandated for the group that returned on Friday, individuals coming back from Prato will not be permitted at the University's West Haven or Orange campuses until the conclusion of Spring Break. These individuals should follow the health protocols that we have outlined on the University website.

    I will continue to monitor the situation in Italy and will communicate whether you will have the option to return to Tuscany or if you will complete the spring semester in West Haven. In either instance, students will complete their courses in a classroom setting or through an alternative delivery/distance-learning format. If a student decides not to return to one of our campuses, we will attempt to provide course continuity through an alternative delivery/distance-learning format, to the extent possible. Students should contact their instructors or College dean if they have any questions or need any assistance.

    In the coming days, we will communicate further with the students about plans for continuing their coursework through Spring Break.

    The decision to temporarily suspend operations on our Tuscany campus is one I do not make lightly and was made following consultation with the U.S. State Department, the U.S. Consulate, the Italian Educational Ministry, the Italian Department of Civil Protection, Italian health authorities, and the Association of American College and University Programs in Italy.

    Like you, I am disappointed that your time in Italy has been much shorter than any of us anticipated. I understand that life in Prato (and many parts of Italy) continues with little interruption, and you will no doubt question the decisions that are being made from elsewhere.

    However, I believe that our health and governmental institutions are acting in the best interests of people across the globe, and we must be responsive to their actions. With few exceptions, colleges and universities across the U.S. are responding in kind.

    My main concern is ensuring the safety and wellbeing of everyone in our University community, and I want to ensure a smooth transition back to the United States for all of you and limit the disruption this has on our students' current academic pursuits.

    For more information, you can contact our Study Abroad Office in West Haven at (203) 605-8691. Anyone in Prato seeking assistance after hours should call the emergency number in Tuscany at +39 338 946 6785.

    Over the eight years that we have had the Prato campus, I have spoken with several hundred of the students who have been there. I also personally created the campus and engaged Kevin Murphy to run it. I know what our students there this spring are being forced to leave behind and how difficult this is for them. I thus have struggled with whether to allow our students to stay on in Prato to see if the health threat subsides; but with the CDC increasing the risk level, I see no other option but to close the campus until the situation in Italy has normalized.

    With best wishes,
    Steven H. Kaplan, Ph.D.
    President

  • Thursday, Feb. 27: Email Sent to Tuscany Campus Students Returning to America on Feb. 28

    In anticipation of our students' impending return to the United States, I am writing to pass along several important reminders.

    Those returning from Tuscany will not be permitted to return to the West Haven or Orange campuses until the conclusion of Spring Break on March 22. This is a measure we are implementing out of an abundance of caution to help ensure your wellbeing and the safety of everyone in our University community. In addition, this will enable us to make the necessary adjustments to accommodate students who decide to complete the spring semester on the West Haven campus.

    Per the latest guidelines from the Centers for Disease Control and Prevention, those arriving back in the United States from Prato should take their temperature twice a day (a.m. and p.m.) for 14 days and monitor themselves for any signs of illness.

    Those returning from Prato should also contact their primary care physician to let them know that they have just returned from abroad. Should they become ill, they should self-isolate and seek medical care ASAP for evaluation and testing. Individuals who do seek medical care should also contact the University's Health Services Office at (203) 932-7079. For additional information, please visit www.cdc.gov.

    For more information, you can contact our Study Abroad Office in West Haven at (203) 605-8691. Anyone in Prato needing assistance after hours should call the emergency number in Tuscany at +39 338 946 6785.

    Thank you in advance for your cooperation.

    Sincerely,

    Rebecca Johnson
    Vice President for Student Affairs and Dean of Students

  • Tuesday, Feb. 25: Email to University Community

    I am writing to inform you that due to the evolving threat of the coronavirus in Europe, we are recommending that students, faculty, and staff currently at the University's Tuscany campus in Prato, Italy, return to the United States. We are assisting all students, faculty, and staff in Prato who would like to return to the United States to enable them to do so in the coming days.

    Those returning from Tuscany are required to return to their homes until the conclusion of Spring Break on March 22. At that time, we hope to give those impacted the option to return to Tuscany, or they will be able to complete the spring semester in West Haven.

    For any students who wish to remain in Tuscany, we will, as always, do our best to offer them the resources they need to continue their studies.

    The decision to recommend that those in Prato return to the United States was made following consultation with the U.S. State Department, the U.S. Consulate, the Italian Educational Ministry, the Italian Department of Civil Protection, Italian health authorities, and the Association of American College and University Programs in Italy.

    Our main concern is ensuring the safety and wellbeing of everyone in our campus community. We also want to ensure a smooth transition back to the United States for students who wish to return from Prato and limit the disruption this has on our students' current academic pursuits.

    We will continue to update the University community as necessary. Thank you in advance for helping to ease the impact of those affected by this situation.

    With best wishes,
    Image of Steve Kaplan signature

    Steven H. Kaplan, Ph.D.
    President

  • Tuesday, Feb. 25: Email to Tuscany Campus Students and Families

    Out of concern for the safety and wellbeing of our students, faculty, and staff in Prato, we are encouraging a return to the United States and are providing students, faculty, and staff with an opportunity to return if they wish. We will assist all students and staff in Prato who would like to return home to be able to do so in the next few days.

    We are in the process of arranging travel for students who wish to return to the United States. Details about travel arrangements will be disseminated as soon as they are finalized.

    Students coming back from Tuscany will be asked to return to their homes until the conclusion of Spring Break. At that time, we hope to give the impacted students the option to return to Tuscany, or they can complete the spring semester in West Haven.

    As always, our faculty and staff who remain in Tuscany will continue do everything within their means to support the remaining students during the duration of their time in Tuscany although services may be impacted by decisions that might be made at the local level.

    For any students who would like to remain in Tuscany, we will do our best to offer them the resources they need to continue their studies. Those students should understand that remaining in Tuscany could become difficult or uncomfortable. We cannot predict what that might look like. Those students who remain should consult the US Consulate in Florence for information.

    Our main concern at all times is ensuring the safety and wellbeing of our students, faculty, and staff in Italy. We also want to ensure a smooth transition back to the United States for students who wish to return from Prato and limiting the disruption this has on our students’ current academic pursuits. More definitive details on the resources that will be available to help assist students in continuing their coursework will be shared in the coming days.

    For more information, you can contact our Study Abroad Office in West Haven at (203) 605-8691. Anyone in Prato needing assistance after hours should call the emergency number in Tuscany at +39 338 946 6785.

    Sincerely,

    Mario T. Gaboury, Ph.D., JD
    Interim Provost and Senior Vice President for Academic Affairs
    Gregory E. Eichhorn
    Vice President for Enrollment and Student Success

Frequently Asked Questions for Tuscany Campus Students and Families
  • Why are students returning from Tuscany not permitted to return to campus immediately?

    Those returning from Tuscany are not permitted to return to the West Haven or Orange campuses until the conclusion of Spring Break on March 22. This is a measure we are implementing out of an abundance of caution to help ensure the wellbeing of those returning and the safety of everyone in our University community. In addition, this is enabling the University to make the necessary adjustments to accommodate students who decide to complete the spring semester on the West Haven campus.

  • What health guidelines are being recommended for the students who are returning from Tuscany?

    Per the latest guidelines from the Centers for Disease Control and Prevention, those arriving back in the United States from Prato should take their temperature twice a day (a.m. and p.m.) for 14 days and monitor themselves for any signs of illness.

    The CDC is not recommending testing, symptom monitoring, or special management for people exposed to asymptomatic individuals with potential exposure to coronavirus (such as in a household), i.e., “contacts of contacts.” These people, according to the CDC, are not considered exposed to coronavirus.

    Those returning from Prato are encouraged to contact their primary care physician to let them know that they have just returned from abroad. Should they become ill, they should self-isolate and seek medical care ASAP for evaluation and testing. Individuals who do seek medical care should also contact the University's Health Services Office at (203) 932-7079.

    For additional information, please visit www.cdc.gov or the Connecticut Department of Health.

  • What academic accommodations are being made for students?

    Should conditions in Italy permit, the University hopes to be able to give those impacted the option to return to Prato, or they will be able to complete the spring semester on the West Haven campus. On either campus, students will complete their courses in a classroom setting or through an alternative delivery/distance-learning format. If a student decides not to return to one of our campuses, we will attempt to provide course continuity through an alternative delivery/distance-learning format, to the extent possible.

    We are communicating with the students who returned to the United States about plans for continuing their coursework through Spring Break.

  • When will classes resume in Prato?

    The University will continue to monitor the situation in Italy, and will remain in continuous contact with Tuscany campus leadership and authorities there. A decision on whether or not to resume classes at the Tuscany campus will be made at a later date.

  • If I have questions, who should I call?

    For health questions, please call the University's Health Services Office at (203) 932-7079. Those who have returned to the United States who are seeking assistance should contact our Study Abroad Office in West Haven at (203) 605-8691. Media seeking comment from the University should call Doug Whiting, associate vice president for marketing and public relations, at 203-400-2127.

Health Advisories
Coronavirus

Per the latest guidelines from the Centers for Disease Control and Prevention, those arriving back in the United States from Prato should take their temperature twice a day (a.m. and p.m.) for 14 days and monitor themselves for any signs of illness. They should also contact their primary care physician to let them know that they have just returned from travel abroad. Should they become ill, they should seek medical care ASAP for evaluation and testing. Individuals who do seek medical care should also contact the University's Health Services Office at 203-932-7079. For additional information, please visit www.cdc.gov.

Influenza (FLU)

The CDC (Centers for Disease Control and Prevention) and the Connecticut Department of Public Health are reporting a steep increase in the number of influenza (Flu) cases. Individuals who have not yet received a flu vaccine are strongly encouraged to do so as soon as possible.

Health Services will be offering additional clinics please contact our office (203) 932-7079 for dates and times.

  • General Information

    The peak of flu activity usually increases in mid-February. Connecticut Public Health has already reported a spike in positive cases. Here at the University the Health Services has also diagnosed some positive flu cases.

    Influenza is a contagious respiratory illness that is spread through the air and by direct contact with respiratory droplets. Typical symptoms of the flu include sudden fever, aching muscles, sore throat, coughing, runny nose, headache and eye pain.

    While those individuals who have not been vaccinated are more inclined to contract the flu, those who have received the vaccine can also contract a strain of the flu, but usually symptoms are must less severe. The illness is especially dangerous for certain groups, those with chronic medical conditions such as: asthma, diabetes, heart or lung disease, pregnant women as well as children under 2 years of age and those over the age of 65.

  • How to protect yourself and others
    • Try to isolate yourself from others – provide 6 feet of personal space.
    • Cough, sneeze into your elbow wash hands after using Kleenex products – Avoid touching your face, nose , mouth and eyes if you have not washed your hands.
    • Use hand sanitizer when you are unable to wash hands with soap and water.
    • Clean and disinfect shared, objects and surfaces.
    • Make sure you have a digital thermometer for personal use, it also would be helpful to have ibuprofen and or acetaminophen for use if a fever or body aches develop, we also suggest other items such as chicken soup, saltines, Gatorade, tea or ginger-ale to keep hydrated.
    • Utilize a disposable face mask as needed.
    • For those students who can go home to recuperate we suggest you should do so.
    • The Student Illness Notification site has been reactivated – students should complete this form should they believe they have the flu or other illness which may prevent them from attending classes. You should also notify your Advisor and instructors via email.
  • Contact and Resources

    Flu and other illnesses are at their peak. You are advised to stay home or at your residence hall and avoid contact with others until you are fever-free for 24 hours. If at all possible we suggest that you return home to recuperate. Use the below link to notify Health Services of your symptoms. Automatic notifications will be sent to your instructors alerting them alerting them of your class absence, (you will need to contact your instructor concerning your missed classes and assignments).

    The Notification site is: www.newhaven.edu/illnessnotification. Health Services will contact you to obtain additional information once this form is completed. Please make sure that we can reach you via your cell phone.

    You may also contact Health Services at (203) 932-7079 and ask to speak with one of the nurses or contact your personal physician's office.

    Health Services Office
    Hours: M-R 8:30 a.m. - 5:00 p.m., F 8:30 a.m. - 4:30 p.m. (During academic year)
    Phone: (203) 932-7079
    Fax: (203) 931-6090
    Location: Ground floor in the northeast corner of Sheffield Hall

    Additional resources: CDC website and Connecticut Dept. of Public Health.