Appointments and Confidentiality


CAPS expects that scheduled appointments are attended, and if a student is not able to attend that they notify CAPS in advance of the appointment. We understand that things come up but would like to be respectful of the clinician’s time and other students’ time. We do not have minimum or maximum session limits, as treatment is based on students’ therapeutic goals and reaching those goals as partners in therapy.

Remote appointments: Due to COVID 19 precautions, CAPS services are now offered fully remotely for regularly scheduled appointments. We utilize a HIPAA compliant version of Zoom. Additional spaces are available on campus for students who do not have a private space to access a remote therapy session; if this is needed, please let CAPS know when you schedule your appointment, and we will aid you in accessing one of those spaces. Given that we are working remotely, we can see students who are not physically on campus and are working remotely from home. During COVID, we are available to provide virtual therapy across state lines to some states. These vary according to state regulations.


We are committed to providing all our students with confidential counseling services. All communication and therapy will remain securely confidential between the client and the treatment team, and CAPS will not speak to any outside parties without consent from the client. This includes other university members, family members, or other students. There are some exceptions to our ability to maintain strict confidentiality, and these include maintaining students’ safety (primarily related to suicidal and homicidal ideation) and mandated reporting requirements as they relate to child, elder, and disabled adult abuse.