Ph.D., University of Western Sydney, 2002.
Major: Marketing
Supporting Areas of Emphasis: International Business
Dissertation Title: Innovation Generation in Buyer Seller Relationships
PGDRM, Institute of Rural Management, 1982.
M.Sc. (Hons.), Birla Institute of Technology and Science (BITS), 1980.
Dr. Subroto Roy is a Professor of Marketing at the Pompea College of Business, University of New Haven since 2001. A former Visiting Scholar at Yale School of Management, he continues his research in quantitative marketing at Yale SOM. Subroto has taught in Australia, Singapore and Texas Christian University, Texas. Prior to becoming an academic, he was a manager and Head of Marketing and Sales in India for Tetra Pak, Sweden. Subroto was member of the leadership team that launched aseptic packaging in India with brands such as Amul and Frooti.
See MoreSubroto has published in journals such as Journal of Academy of Marketing Science, Journal of Product Innovation Management, Marketing Science among others. He is Editor of the American Business Review and on the Editorial Board of journals such as Journal of Academy of Marketing Science and Journal of Supply Chain Management.
Dr. Roy introduced Google Challenge as a part of his experiential learning initiatives in 2009. Since then, his students have run digital advertising campaigns for over 120 businesses and non-profits. He teaches Digital Marketing, Database Marketing, New Product Development and the required MBA Marketing class among others.
Subroto is active in business and is a former President of the Institute for Supply Management-(ISM) Connecticut and Vice President of the professional American Marketing Association at Hartford. His consulting firm StratoServe LLC launched the StratoServe blog in 2005, the CPSM Blog in 2008 and the social enterprise StartFosterCare.org in 2021. The StratoServe blog won the inaugural Most Valuable Blogger (MVB) award from CBS TV, Connecticut. CPSMBlog is a top free resource for Supply Chain managers interested in the CPSM credential of the ISM. StartFosterCare.org is listed as a National Foster Care Organization in the Federal Child Welfare Information Gateway.
Visiting Lecturer, Texas Christian University. (September 2000 - August 2001).
Research and Teaching
Visiting Lecturer, Ngee Ann Polytechnic. (July 1998 - May 2000).
Teaching and Research
Part-Time Lecturer, University of Technology , Sydney , Australia. (February 1997
- July 1998).
Teaching Marketing Classes
Part-Time Lecturer, University of Western Sydney, Sydney, Australia. (February 1997
- July 1997).
Teaching Marketing Classes
President, StratoServe LLC. (June 2006 - Present).
Consulting in digital marketing, supply chain and innovation.
Head, Marketing & Sales, HPCL- A Joint Venture of Tetra Pak Sweden and NDDB India.
(April 1982 - February 1995).
Market the Tetra Pak system to customers, help customers market their packaging and
promote innovation across the value chain.
Board of Advisors of a Company, Radialis Singapore Pte. Ltd., Singapore. (January
2011 - Present).
Radialis gives you access to an executive team that comprises experienced ICT and
business executives with proven insight and leadership in the Asia Pacific market.
Editorial Review Board Member, Journal of Supply Chain Management. (2010 - Present).
Review Journal Articles
Board of Advisors of a Company, Octave Business School, Maharashtra. (January 2010
- Present).
Member of Academic Council to advise about academic content.
Editorial Review Board Member, Strategic Outsourcing- An International Journal. (2008
- Present).
Review articles for the journal
Editorial Review Board Member, Industrial Marketing Management Journal. (2005 - Present).
Review IMM Submissions.
Officer, President/Elect/Past, StratoServe LLC, Cheshire. (2005 - Present).
Focused in the areas of innovation, digital marketing and supply chain areas that
form the core of my research.
Officer, Vice President, American Marketing Association Connecticut, CT. (July 1,
2009 - June 30, 2010).
To lead the Collegiate efforts of the professional association.
Officer, President/Elect/Past, Institute of Supply Management -Connecticut, CT. (July
1, 2009 - March 31, 2010).
To lead the professional association of supply managers
Academic Excellence Award, Ngee Ann Polytechnic. (2000).
Roy, S. (1999). Faulding in Singapore (pp. 381-383). Prentice Hall.
Roy, J., Roy, S. (2013). THE SOCIAL PSYCHOLOGY OF GLOBAL OUTSOURCING OF SERVICES: ARE FAMILY BUSINESSES DIFFERENT? ACADEMY OF INTERNATIONAL BUSINESS–US NORTH EAST CHAPTER OCTOBER 11–OCTOBER 12, 2013, 185.
Roy, S., Sivakumar, K., Wilkinson, I. F. (2004). Innovation Generation in Supply Chain Relationships: A Conceptual Model and Research Propositions. Academy of Marketing Science Journal, 32(1), 61-79.
Roy, S. (2013). Blog posts at www.StratoServe.com. StratoServe LLC. www.stratoserve.com
Roy, S. (2013). Blog posts at www.CPSMBlog.com. StratoServe LLC. www.cpsmblog.com
Roy, S., Sivakumar, K. (2012). Global Outsourcing Relationships and Innovation: A Conceptual Framework and Research Propositions. Journal of Product Innovation Management, 29( (4), 513–530. onlinelibrary.wiley.com/doi/10.1111/j.1540-5885.2012.00922.x/abstract
Sivakumar, K., Roy, S., Zhu, J., Hanvanich, S. (2011). Global innovation generation and financial performance in business-to-business relationships: the case of cross-border alliances in the pharmaceutical industry. Springer, 39(5), 757-776. link.springer.com/article/10.1007%2Fs11747-010-0229-y
Roy, S., Sivakumar, K. (2011). Managing Intellectual Property in Global Outsourcing for Innovation Generation. Journal of Product Innovation Management, 28(1), 48-62. onlinelibrary.wiley.com/doi/10.1111/j.1540-5885.2010.00780.x/abstract
Roy, S., Sivakumar, K. (2010). Innovation Generation in Upstream and Downstream Business Relationships. Elsevier, 63(12), 1261-1372. www.sciencedirect.com/science/article/pii/S0148296310001633
Roy, S. (2010). So You Already Have a Survey Database? A Seven-Step Methodology for Theory Building from Survey Databases: An Illustration from Incremental Innovation Generation in Buyer-Seller Relationships. Journal of Supply Chain Management, 46(4), 12-24. onlinelibrary.wiley.com/doi/10.1111/j.1745-493X.2010.03203.x/abstract?deniedAccessCustomisedMessage=&userIsAuthenticated=false
Roy, S., Haven, W. (2009). GLOBAL STRATEGIC ALLIANCES: HOW DOES NATIONAL CULTURE INFLUENCE FINANCIAL PERFORMANCE? Enhancing Knowledge Development in Marketing, 352.
Roy, S., Sivakumar, K. (2007). The Role of Technology Adoption in the Globalization of Business Buying Behavior: A Conceptual Model and Research Proposition. Emerald, 22(4), 220-227. www.emeraldinsight.com/journals.htm?articleid=1610941
Roy, S., Ghose, S. (2006). Internet Diffusion as a two-stage transition- Converting Internet Non-Users to Internet Users and to online buyers. International Journal of Marketing Research, 48(3), 321-349.
Roy, S., Ian, W. F. (2004). International Long Term Business Relationship, communities of practice and innovation-A Longitudinal Case Study of NDDB, India and Tetra Pak, Sweden. International Journal of Technology Transfer and Commercialization, 3(4), 454-469.
Sivajumar, K., Roy, S. (2004). Knowledge redundancy in supply chains: a framework. Supply Chain Management: An International Journal, 9(3), 241-249.
Roy, S. (2003). OK you are an approved supplier—but you still do not get orders. Understanding the case of the P-Card. Industrial Marketing Management, 605-613.
Roy, S., Soh, S. (1999). Gift Buying Behavior Amidst the looming recession: A Case study of Singapore during Asian Economic Crisis. Journal of International Business and Entrepreneurship, 7 (1), 25-38.
Sivakumar, K., Roy, S., 2014 Summer Marketing Educators’ Conference, "The Moderating Role of National Culture on the Link Between Buyer–Seller Interactions and New Product Development: A Conceptual Model and Research Propositions," American Marketing Association, San Francisco, CA. (August 3, 2014).
Roy, S., Sivakumar, K., 2012 Conference on Multinational Enterprise and Sustainable Development, "Firm Sustainability Orientation (FSO) and Sustainable Innovation Generation through Business-To-Business Relationships: A Conceptual Model and Research Propositions," New Delhi, India. (December 14, 2013).
Roy, S. K. (Author & Presenter), Roy, S. (Author), AACRAO’s 23rd Annual Strategic Enrollment Management Conference, "Why Campus Visits are a Critical Step in Strategic Enrollment Management," AACRAO: American Association of Collegiate Registrars and Admissions Officer, Chicago. (November 11, 2013).
Roy, S. (Author & Presenter), Ghose, S. (Author), Upadhyaya, A. (Author), 29th IMP Group Conference, "B2B Internet Search Advertising: A Strategic Approach Using the Risk–Value Matrix," Georgia State University, Atlanta. (September 1, 2013).
Roy, S. (Author), Sudhir, K. (Author & Presenter), Cherian, M. (Author), 35th INFORMS Society for Marketing Science Conference (ISMS) Conference, "Do Sympathy Biases Induce Charitable Giving? The Persuasive Effects of Advertising Content," Ozyegin University, Istanbul, Turkey. (July 13, 2013).
Roy, S. (Author & Presenter), Sivakumar, K. (Author), 2013 Winter Marketing Educators’ Conference, "Service Outsourcing Relationships: An SDL Perspective on Service Attributes and Control Systems & the Moderating Effects of Globalization & Core Competence,," American Marketing Association, Las Vegas. (February 11, 2013).
Roy, S., Sudhir, K., Cherian, M., "Do Sympathy Biases Affect Charitable Giving? Evidence from a Large Scale Natural Field Experiment," 2011 Yale China-India Consumer Insights Conference, New Delhi, India. (July 2011).
Roy, S., "Business to Business Relationships and Innovation," Academy of Indian Marketing, New Delhi, India. (December 2010).
Roy, S., Sivakumar, K., "An Rx for the Health of Pharmaceutical Alliances: Mathematical Model and Empirical Analysis to Maximize Financial Performance," Summer American Marketing Educators Conference, Boston, Massachusetts. (August 2010).
Roy, S., Sivakumar, K., "Global Strategic Alliances: How does National Culture influence Financial Performance?," Summer American Marketing Educators Conference, Chicago, Illinois. (August 2009).
Roy, S., Roy, J., "Social Identity and Perceived Importance of The Profession-The Case of Members In an ISM Affiliate," Conference of Trends in Global Business, New Haven, Connecticut. (2008).
Roy, S., Medlin, C., Roy, J., Duggan, L., "What does the concept of 'Networking' mean in an American Chamber of Commerce in 2007? - Preliminary findings of an empirical study," Global Marketing Conference, Shanghai, China. (2007).
Roy, S., Shivakumar, K., Hanvanich, S., "Interfirm collaboration, cross border knowledge transfer, and firm performance: en empirical study," American Marketing Association conference, Washington, District of Columbia. (August 2007).
Roy, S., Enhancing Sales Force Productivity Conference, "Will Sales Automation Adoption Change with Internet based applications? A Conceptual Model of outsourcing the adoption problem," Columbia, Missouri. (April 21, 2006).
Roy, S., Sivakumar, K., AMA Summer Educators’ Conference, "Trust and Verify: Managing Intellectual Property in the Global Outsourcing of Knowledge-Based Services," American Marketing Association, San Francisco, CA. (2005).
Roy, S., IMP Conference, "Developing and Using the Innovation Generation Measure from IMP databases," IMP, Copenhagen, Denmark. (September 2, 2004).
Roy, S., Sivakumar, K., AMA Summer Educators’ Conference, "Managing Transitions in Global Outsourcing of Knowledge Based Services—A Conceptual Model and Research Propositions," American Marketing Association, Boston, Massachusetts. (August 8, 2004).
Roy, S., Wilkinson, I., IMP Conference, "Developing and Using the Interaction Measure from IMP databases," IMP, Lugano, Switzerland. (September 4, 2003).
Sivakumar, K., Roy, S., AMA Summer Educators’ Conference, "Knowledge Redundancy in Supply Chains—A Framework," American Marketing Association, San Diego, CA. (August 2, 2002).
Roy, S., Ghose, S., Soh, S. K., AMA Winter Educators' Conference, "Comparing the Internet User, the Internet non-user and Online buyer," American Marketing Association, Scottsdale, AZ. (February 16, 2001).
Roy, S., AMA Winter Educators' Conference, "The Role of Technology Adoption in Business Buying Behavior—Conceptual Model and Research Propositions," American Marketing Association, Scottsdale, AZ. (February 16, 2001).
Roy, S., Wilkinson, I., Business Marketing Faculty Consortium AMA, "Combining Quantitative and Qualitative techniques in Business Marketing Research—Discussion of a Ph.D. Research Methodology," American Marketing Association, Evanston, Illinois. (August 2, 2000).
Roy, S., Sivakumar, K., Wilkinson, I., AMA Educators’ Conference, "Innovation Generation in Business Markets—Conceptual model and Research Propositions," American Marketing Association, San Antonio, TX. (February 5, 2000).
Roy, S., Soh, S. K., Measurement of e-Commerce Conference, "e-Commerce Behavior of Singaporeans," Singapore. (December 6, 1999).
Medlin, C., Roy, S., Australian and New Zealand Marketing Academy Conference (ANZMAC), "A Comparison of Mail and Web-survey as instruments for surveying Software firms in Australia, New Zealand, Singapore and Malaysia," Australian and New Zealand Marketing Academy, Sydney, Australia. (November 28, 1999).
Roy, S., Soh, S. K., Academy of International Business (AIBSEAR) Conference, "Christmas Gift Buying Behavior—during recessions—Results of a Household survey in Singapore," Academy of International Business (AIBSEAR), Melbourne, Australia. (July 8, 1999).
Roy, S., International Conference on Globalization, Economic Reform and Development in Asia Pacific Region, "The Development and Knowledge Creation in Business Market: A Case Study," Sydney, Australia. (July 5, 1999).
Roy, S., Industrial Marketing and Purchasing Conference (IMP), Doctoral Consortium on Interfirm Relations and Networks on Heron Island, "The technology factor in international inter-firm relationships," Industrial Marketing and Purchasing, Great Barrier Reef, Australia. (February 21, 1997).
Roy, S., Rediscovering Co-operation: Co-operatives in the emerging context, "Restructuring Dairy Vale Co-operative Ltd.: A Case Study from Australia," Institute of Rural Management, Anand, India. (1996).
The Charger Blog
Speaking to more than a dozen small business owners, Subroto Roy said that social media gives small businesses unique opportunities to target and connect with customers.
In the Media
Subroto Roy, professor of marketing, says that social media makes it possible for small-business owners and nonprofits to micro-target customers. Roy also urges small-business owners to self assess to gain a better understanding of their customers too.