How We Help
The Center for Student Success aims to provide support, resources, and advising assistance for all students at the University of New Haven.
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Center for Student Success
The mission of the Center for Student Success is to familiarize students with the multitude of resources available on campus and to help students make progress toward fulfilling their educational, social, and personal goals.
We support our mission by offering a variety of services and programs for students.
Click one of the links below to find out what the CSS can do for you!
Incoming Students
Learn more about the support offered by the Center for Student Success and how our office can provide assistance to both students and their families.
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Families
At the Center for Student Success, we consider parents and families our partners in our students’ success. Now that you are the part of the Charger family, we look forward to supporting your students throughout their time at the University of New Haven.
Learn MoreMeet the Center for Student Success Team
Helena Cole
Director, Centers for Academic Success and Advising
Helena Cole graduated with an A.B. degree in History and Italian from Bryn Mawr College. She received her M.Ed in College Student Personnel from the University of Maryland, and her M.A. in Humanities from Hood College. Helena started working at the University of New Haven as the Director of the Centers for Academic Success and Advising in January 2013.
Maxcy Hall 210F
(203) 932-7423
HCole@newhaven.edu
Lynn Derobertis
Associate Director, Curriculum Development and Faculty Programming
Success Advisor
Lynn DeRobertis graduated with a B.S. degree in Nursing from Boston College and a M.S. in Public Health from Southern Connecticut State University. Lynn has been a Student Success Advisor since 2000. Lynn supervises the Academic Peer Mentor program and focuses on sophomore student success. She also serves as the Advisor to Lamda Alpha Upsilon.
Lynn leads a team of Success Advisors to support the Henry C. Lee College of Criminal Justice and Forensic Science and the College of Business.
Maxcy Hall 210E
(203) 932-7043
LDeRobertis@newhaven.edu
Danielle Desjardins
Coordinator, Transfer and Veteran Success
As the Coordinator for Transfer and Veteran Success and University Veterans Representative, Danielle is a passionate advocate for the student veteran population and equity for transfer students. With an undergraduate degree in Psychology from the University of Saint Joseph and a Master’s Degree in Industrial and Organizational Psychology from the University of New Haven, Danielle is dedicated to her career in higher education and is currently pursuing her EdD in Higher Education Leadership at Regis College. In her free time, Danielle is also an adjunct professor teaching our UNIV 1141 course and a volunteer in the veteran community.
Maxcy Hall 210D
(203) 931-2909
DDesjardins@newhaven.edu
Joe Frederick
Assistant Director, Outreach and Technology
Coordinator of Veteran Services
Joe graduated with a B.A. degree in Psychology from Western New England College and earned a M.A. degree in Community Psychology from the University of New Haven in 2010. As a graduate student at the University of New Haven, he worked as a Learning Assistant in Campus Access Services and has been at the Center for Student Success since 2011. Joe is also an adjunct instructor in the Psychology Department.
Joe manages the Starfish Retention Software and our Student Call Center.
Maxcy Hall 210H
(203) 932-7380
JFrederick@newhaven.edu
Alice Guido
Persistence Advisor
Alice majored in English Comp and minored in Classics at Mount Holyoke; she has a Master’s in Film Study from Wesleyan. She began her relationship with the University of New Haven in 1989 as an English adjunct, added Writing Lab tutor in the CLR and Student Success Advisor for the Center for Student Success.
Alice is a persistence advisor who works with our students on academic probation.
Maxcy Hall 210C
(203) 932-7233
AGuido@newhaven.edu
Catherine Johnson
Success Advisor
Catherine Johnson graduated from Bryant University with a B.A. in Applied Psychology and received her M.Ed. in Higher Education from Merrimack College. She started working at the University of New Haven as a Success Advisor in September 2018.
Catherine is part of a team of Success Advisors who support the Henry C. Lee College of Criminal Justice and Forensic Science and the College of Business.
Maxcy Hall 106D
(203) 932-7312
CEjohnson@newhaven.edu
Jim Prosper
Success Advisor
Jim graduated with a B.A. in History from Central Connecticut State University and received his M.Ed. in Higher Education Administration from Post University in Waterbury, CT. Jim joined University of New Haven’s Center for Student Success as a Success Advisor in 2017.
Jim is part of a team of Success Advisors who support the College of Arts and Science, Tagliatela College of Engineering and the School of Health Science.
Maxcy Hall 106E
(203) 932-7378
JProsper@newhaven.edu
Aschlee Riendeau
Senior Success Advisor
Aschlee graduated from the University of Connecticut with a B.A. in Anthropology and received her M.Ed. in Higher Education Administration from North Carolina State University. Aschlee has been a Student Success Advisor since 2010 and also serves as the Advisor to Alpha Lambda Delta and SPECTRA.
Aschlee is part of a team of Success Advisors who support the Henry C. Lee College of Criminal Justice and Forensic Science and the College of Business.
Maxcy Hall 106F
(203) 479-4581
ARiendeau@newhaven.edu
Alicia P. Thompson
Success Advisor
Alicia graduated from Central Connecticut State University with her B.A in Sociology and M.S. in Counselor Education. Before joining the University of New Haven, she has worked for a Bridge to College program for Naugatuck Valley Community College and in the mental health counseling field.
Alicia is part of a team of Success Advisors who support the College of Arts and Science, Tagliatela College of Engineering and the School of Health Science.
Maxcy Hall 106C
(203) 479-4245
APThompson@newhaven.edu
Patrick Veronneau
Associate Director, First Year Success Programs
Success Advisor
Patrick graduated with a B.A. in History from Western New England College and a M.S. in Education from the University of Bridgeport. Patrick has been a Student Success Advisor since 2014 and also serves as the First-Year Class Advisor. Patrick works closely with the Academic Peer Mentor Program.
Patrick leads a team of Success Advisors who support the College of Arts and Science, Tagliatela College of Engineering and the School of Health Science.
Maxcy Hall 210B
(203) 932-7311
PVeronneau@newhaven.edu