Open for important info on billing statements, the monthly installment plan, and more.
One Stop Newsletter

November 2022

With Spring 2023 pre-registration underway, it is hard to believe that the fall semester is almost over. We are providing this information as a resource to assist University of New Haven students and families as they navigate processes related to billing, financial aid, and registration. If you have a question regarding any of the information included in this newsletter, please do not hesitate to contact us. We are here to help.

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Important Information and Updates
Billing Information

Final billing statements for fall were sent out in October. If you have an outstanding balance for the fall semester, please be sure your balance is paid in full by the end of the fall term. You can check the status of your student account in ePay.

Bills for the Spring 2023 semester and Winter Intersession will be available in ePay on Monday, November 21, 2022 and will be due on Monday, December 19, 2022. Students and authorized users will receive an email once their statement is available.

Spring 2023 Monthly Installment Plan

The University offers an interest-free monthly installment option which allows you to spread out your payment for the spring semester over a period of months. Enrollment for the Spring 2023 Monthly Installment Plan starts on November 22, 2022.

Plan Details and Features:

  • Five Monthly Installments (December through April)
  • $50 enrollment fee per semester
  • Payments are due every 30 days on or around the first of each month. First installment is due on December 1.
  • Establish a plan for any amount or choose the option to cover your remaining balance for the semester.
  • Payments can be made in ePay each month by eCheck or credit/debit card. Convenience fees apply for credit/debit card payments.

Further information regarding the plan can be found here. The deadline to enroll is December 19, 2022.

Financial Aid Office Reminders

Is your financial aid for the Fall 2022 semester complete? The last day to apply for financial aid and/or loans for the Fall 2022 semester is Wednesday, November 30.

Important Note: Financial aid paperwork and loan applications for Fall 2022 received after November 30 may not be able to be processed in time to meet the end of semester deadline.

Please do not hesitate to contact the Financial Aid Office if you need assistance.

We Want to Hear From You

In an effort to enhance your experience at the One Stop, we would like your opinion so that we may better understand and address your needs and concerns. Please take our short survey to share your experience with the One Stop (Bursar's Office, Financial Aid, and Registrar's Office). Your feedback is important to us, and we thank you for your time and participation.

Share Your Feedback
Upcoming Important Dates

Monday, November 21

  • Spring 2023 and Winter Intersession Bills Available in ePay

Tuesday, November 22

  • Spring 2023 Monthly Installment Plan Enrollment Form Available in ePay

Wednesday, November 23 – Sunday, November 27

  • Thanksgiving Break (No Classes/Administrative Offices closed starting at noon on 11/23)

Wednesday, November 30

  • Last Day to Apply for Financial Aid and/or Loans for the Fall 2022 Semester

Monday, December 19

  • Spring 2023 and Winter Intersession Bills Due
  • Last Day to Enroll in the Spring 2023 Monthly Installment Plan

Tuesday, December 20

  • End of Fall Term

Wednesday, December 21

  • Winter Intersession Begins

Saturday, December 24

  • Fall Grades Due

Wednesday, December 28

  • Winter Intersession Add/Drop and Pass/Fail Grade Election Deadline

The One Stop is an integrated customer service office representing the offices of the Bursar, Financial Aid, and Registrar. We are here to help!

Need to meet with the One Stop? Students can make an appointment through Navigate.

Reminder: If you are visiting the One Stop to meet with a staff member, please remember to bring a photo ID with you as we cannot assist you without verifying your identity.

Contact Us For Assistance

Questions about Tuition Billing
Payment Processing, Refunds


Questions about Grants,
Scholarships, and Loans


Questions about Registration,
Academic Records, Diplomas


You’re receiving this email because you’re listed as an authorized user in a student account at the University of New Haven. Please do not reply to this automated message. Instead, use the contact information listed above.

University of New Haven

One Stop Student Financial and Registrar Services Office
Bergami Hall
300 Boston Post Road
West Haven, CT 06516