James Morris, Ph.D., JD, M.A., PCC

James Morris Headshot
Executive in Residence

Health Administration and Policy Department
School of Health Sciences

Ph.D., Loyola University Chicago, Instructional Management

JD, Woodrow Wilson College of Law

M.A., Loyola University Chicago, Organization Development

B.A., North Carolina Central University, Sociology

PCC, Professional Certified Coach, International Coach Federation

Certified in Korn/Ferry Voices 360, Myers-Briggs Type Inventory (MBTI) and the Hartman Value Profile

Gestalt Institute, International Organization and Systems Development Certificate

About James

Dr. James Morris has over 35 years of experience working at Allstate Insurance Company, Ernst & Young LLP, Computer Sciences Corporation (CSC), Merck and Company, Trinity Health and Yale New Haven Health. He concentrated his efforts on executive coaching, leadership development, organization development, succession management and building culture.

James understands what it is like to live in a corporate environment, as well as working in consulting firms. He is able to bring theoretical concepts to reality, and starts all of his efforts by first building trust, in order to create organizational alignment. His strength is in his ability to listen from the perspective of the client, while making sure that leadership is actively involved with the design and implementation of an engagement, in order to reach the desired outcome.

James works with the belief that everyone has the potential to achieve great things with the proper strategy, motivation, resources and support. He is able to engage at every level of an organization and believes that true change requires input from all voices.

Organizational Results
  • Facilitated a week long Allstate management program for over five years entitled, “Management in Action.” This program helped over 400 managers with 5-15 years of experience to assess their effectiveness and to decide if they were on the right career track.
  • Implemented a global performance management program at Merck for 60,000 employees in 65 countries. The program introduced a world-wide leadership model that changed the expectations and accountability for leaders.
  • Implemented a leadership program for 3500 global Merck Leaders that included executive coaching, 360 degree feedback and development plans.
  • Consulted with the Merck Pharmaceutical Technology Team to build a vision/mission for 16 manufacturing sites across the globe.
  • Implemented a succession planning process at Trinity Health that included 360 degree feedback, coaching and development plans for senior leaders.
  • Implemented a succession planning process at Yale New Haven Health. The process included a leadership program for directors and above that was co-designed with the Yale School of Management. The program is in its 12th year and has produced 110 graduates and a promotion rate of 70% to the executive director level and 30% to the vice president level.
  • Built an internal coaching practice at Yale New Haven Health that includes ICF certified physician and nurse coach leaders.
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Professional Experience
  • Principal, Westbury Consulting LLC
  • Vice President, Talent Development, Yale New Haven Health
  • Vice President, Talent Development, Trinity Health
  • Global Director, Organization Development, Merck & Co.
  • Consultant, Organization Development, CSC
  • Manager, Organization Development, Ernst & Young
  • Senior Organization Development Consultant, Allstate Corporate
  • Field Underwriting Manager, Allstate
  • Case Manager, Lehigh County Agency on Aging
  • Affiliate Professor, University of Pennsylvania
  • Adjunct Professor, National Louis University
Professional Affiliations and Board Work
  • Board of Governors, Center for Creative Leadership (CCL), Greensboro, North Carolina
  • Honor Role Trustee, Scholarship America, Minneapolis, Minnesota
  • Board of Directors, Robert S. Hartman Institute, University of Tennessee, Knoxville, Tennessee
  • Board Chairman, Cornerstone Christian Center, Milford, Connecticut
  • Healthcare Advisory Board, University of New Haven, New Haven, Connecticut