Campus Card & eAccounts
Campus Card
All students, faculty, and staff are issued a University of New Haven Campus Card. The card includes the following features: picture ID, 16 digit ISO number, proximity chip, access to online and in-house University of New Haven library services, and optional paid access to dining, vending, and third party vendor services. All students are required to have a current Campus Card and must keep the card with them when on campus to identify themselves as a member of the University of New Haven community. Some events may require ID to be displayed to gain entry. Once issued, the card is valid for 4 years or until you leave the University. Upon leaving the University the card must be returned.
Your card is issued at no charge; however, the lost/damaged card replacement cost is $20. Lost and damaged cards will be replaced by the Campus Card Office in the One Stop, in Bergami Hall room 143. You must pay for your replacement ID at the card office by using Visa, Master Card, Discover, or Apple Pay. The card office does not accept cash.
First-year and transfer students are photographed for their Campus Card during SOAR
(Student Orientation and Registration). Students are now being offered the opportunity
to submit their initial photo online, provided it meets specific requirements. Cards
are issued at the beginning of the Fall semester for those students. Other incoming
undergraduate and graduate students, as well as faculty and staff, are issued throughout
the year as needed.
If Charger Cash has been added to the card, it can be used to make purchases at the
University of New Haven Bookstore, the Post Office in Maxcy Hall, and a number of
local businesses including Subway, 7-Eleven, Dunkin Donuts and other locations.
Your card should be treated as a debit card- if you lose secure possession of the
card, report it immediately. The university is not responsible for funds lost as a
result of the loss of your card.
If the card is lost, login to eAccounts and deactivate your card immediately or report the loss to the Campus Card office during business hours (203) 932-7062.
eAccounts
The eAccounts page allows students to check their meal plan, Dining Dollars, Charger Cash and printing balance, as well as add Charger Cash to their account. eAccounts also allows students to view their transaction history and deactivate lost Campus Cards.
Webpage URL:
https://newhaven-sp.transactcampus.com/eAccounts/AnonymousHome.aspx
Signing In
The first time you login to eAccounts you will have to create an account.
Enrolled users: type in your username and password and click "Sign In" to go to your account home screen.
First time users: a registration page will be presented, click the first link to continue on to the registration page.
Login using your University of New Haven user ID and password and click "Sign In". This will take you to the registration page. Enter your customer information: first name, last name, and student ID number (Everything after 000. Do not include the zeros).
Click "Register." You will then be taken to the main eAccounts home screen.
Basic Navigation
Accounts - will display the page in the above screenshot; displays your current accounts and balances. Clicking on an account box will give you a summary of your recent card activities.
Card Services - this allows you to deactivate your Campus Card in the event it was lost or stolen. See section below on deactivating your Campus Card.
Profile - Allows you to view or edit personal information, view or edit alert preferences, view transaction system registration, and view or edit saved payment methods.
- Personal Information - allows you to edit or change information such as email address, name, address, and telephone number.
- Alert Preferences - allows you to add, edit, or delete the alerts you receive about account related activity.
- Transaction System Registration - allows you confirm your transaction system customer information has been successfully linked to your account.
- Saved Payment Methods - allows you to review or delete your saved payment methods.
Account Summary - displays your current accounts and balances. Clicking on an account box will give you a summary of your recent card activities.
Account Transactions - allows you to search for account transactions by date or type
Board Transactions - allows you to search for board transactions by date or type
Account Statements - allows you to view monthly statements
The homepage displays your accounts and the current dollar amount of each account. Clicking on an account box will lead you to more detailed information about your transaction activity. To add Charger Cash to an account, click on the link "+ Add Money" which is located in the Charger Cash account box under the current account dollar amount. See below for more information on Charger Cash deposits.
Viewing Account Transactions
Clicking "Account Transactions" or "Board Transactions" allows you to view the status of your accounts. You can search transaction history by account, type, period, amount and location.
Adding Charger Cash
To add Charger Cash to your account:
1. Click on the "Accounts" link, then click on "+ Add Money" link located in the
charger cash account box.
2. You will then be directed to a page that allows you to select the account and amount you wish to deposit funds.
3. The next step is to enter payment information. Enter the credit card and billing information. If you wish to save this payment for future use, check the "Save Payment Method" box and enter an Alias (eg. Mom's Mastercard, Wells Fargo Checking, etc.). When you are finished, click "Continue."
4. The next page will ask you to confirm your Charger Cash fund purchase. Review all the information to make sure everything was entered correctly. Then click "Make Deposit."
5. If the deposit is successful, you will be taken to a deposit verification screen.
Note that you can send a receipt to up to three email accounts at the bottom of this page. If you do not want to send an email receipt, Select "Do Not E-Mail Receipt"
Funds deposited are available for immediate use.
Deactivating your Lost Campus Card
When your Campus Card had been lost or stolen, it is important to deactivate your card as soon as possible to prevent any unauthorized use of your card. To deactivate your card, click on the "Card Services" tab. Highlight the card number you wish to deactivate (should only be one option) and click "Deactivate Card."
Once deactivated, a green confirmation message will show up.
Note: Should you find your deactivated card before a new one is printed, contact alan macdougall at amacdougall@newhaven.edu to reactivate your card. Once a new card has been printed, the old card is automatically deactivated and can no longer be activated.
Troubleshooting
If you have any issues or trouble during the registration process, or if you need assistance with deactivating your Campus Card, contact the Campus Card Office (203) 932-7062 or email ccard@newhaven.edu.
If you have any issues or trouble once inside the eAccounts system, contact Alan MacDougall at amacdougall@newhaven.edu.