Hartford Courant, April 26, 2012
Hartford Courant, April 26, 2012: UNH business professor George Haley says more and more retailers and manufacturers are turning to in-store technology via digital signage, self-service kiosks, mobile devices and other technology to cut expenses and increase sales. "These sorts of technology let retailers cut down on labor and staff training costs, while still providing customers with product information and encouraging sales," says Haley. "Some customers like the advances and some don't, but people are going to have to get used to it. We're going to see more and more."
[This article also appeared in CTNow.com]