Donald C. Smith is a Professor of Communication, specializing in managerial communication, persuasion, small group communication, political communication and intercultural communication. He is currently researching how to manage travel anxiety and how to boost employee commitment and morale at work via feedback.
Title:
Professor, Communication
Educational Background:
- Ph.D. Communication Studies: Social and Behavioral Sciences, University of Massachusetts, Amherst; concentration in Organization Theory and Design, UMASS School of Management.
- M.S., Emerson College
Summary of Expertise:
- managerial communication
- persuasion
- small group communication
- political communication
- intercultural communication
- success of first-year college students
Current or Recent Research:
Smith is currently researching how to manage travel anxiety and how to boost employee commitment and morale at work via feedback.
Books or Significant Articles Published:
"Pulling the Plug on Culture Shock: A Seven Step Plan for Managing Travel Anxiety" Journal of Global Business Issue, to be published 2008.
"A Universal Perspective on Communication: What Every International Business Manager Should Know," International Journal of Business and Economics Research. (2007)
"Lessons from Katrina: Crisis Communication and Rhetorical Protocol," Journal of College Teaching and Learning. (2007)
A Family Guide to Academic Advising, Co-written with Virginia N. Gordon (2003)
Other publications appear in journals such as Government Publications Review and the Speech Communication Teacher.
Current or Recent Professional Memberships, Activities or Awards:
- "Teaching Managers to Relate: Using Employee Feedback to Boost Commitment and Morale at Work," proceedings, Applied Business Research Conference, Orlando. (2008)
- "Language, Choice and the Power of Definition: A Rational Understanding of Gender and Communication in the 21st Century," paper presented at the Oxford Round Table, Oxford University, England, March. (2006)
- "Communication, Management, and the Role of the Expert Spectator: Adapting to co-cultures in the workplace," paper presented at the Australia New Zealand Communication Association in Brisbane, July 2003.
- UNH Award for Outstanding Care and Commitment to First-Year Students.
- inducted into the National Forensics Association's Hall of Fame in 2000 for undergraduate record as a competitor in debate and individual events tournaments.
- reviewer for Communication Research Reports and Communication Quarterly.
Specific Subjects or Issues Faculty Expert Can Knowledgeably Discuss:
- human communication
- public relations
- persuasion
- organizational communication
- management communication
- media campaigns analysis
- popular music as intercultural communication
- communication for management and business
- communication in the internet age
- American cinema as intercultural communication
- persuasion in professional and collegiate sports
- intercultural communication
- communication and emotion
- small group communication
- the communication module for executive MBA students
Courses Faculty Expert Teaches:
Intercultural communication
Managerial communication
Small group communication and persuasion
Persuasion
Mass Communication Analysis
E-Mail:
dcsmith@newhaven.edu
