Maurice Cayer

Maurice Cayer Image
Lecturer

COLLEGE
Arts & Sciences

DEPARTMENT
Business Management,
College of Business,
M.A. I/O Psychology,
MBA Flexible,
MBA Full-Time,
Psychology and Sociology
Education

PhD, New York University, 1982.

BA, University of Bridgeport, 1973.
Major: Psychology

About Mo

The science and practice of Industrial/Organizational Psychology and Management are more important than ever in today’s global competitive business environment. You cannot be successful without strategizing about, leveraging, leading and aligning your own resources and skills, and those of others around you, no matter how good a marketer, HR, financial or operating professional you are. As a current or aspiring leading manager, I know that you WILL make a difference in peoples’ lives and organizations. This can be both challenging and exciting. There is a lot to learn, but your professional growth and career opportunities will likewise be greatly enhanced. My classes have an evidence-based foundation but are decidedly applied in their content and learning methods and requirements/deliverables.

I have had the honor of teaching UNH students in both I/O Psychology and Management department courses.

As a career-long applied psychologist, I have extensive industry and corporate experience improving organizational and human resource effectiveness. This includes developing, delivering and evaluating a wide range of human resources, management, leadership and organizational development interventions and learning experiences. My career includes having been a:

Leader at the American Management Association (AMA), overseeing 80 development programs for professionals, managers and leaders. Prior to AMA,

Head of Organizational & Leadership Development for Bayer Healthcare/Pharmaceutical, NA., helped lead several organizational change initiatives, talent management, and leadership/executive development and coaching engagements during turbulent times.

At GE Capital Corp. (the financial services business within General Electric) for several years, I was the Leader, Best Practices & Program Development, designing and consulting on a wide variety of Organizational and Leadership Development interventions, executive coaching and learning initiatives (e.g., Six Sigma, Strategic Leadership Skills), integrating mergers, and applying GE's legendary Work-Out and Change Processes. Before GE Capital,

I was with R.H. Macy & Co. as its Vice President, Organizational Development & Executive Compensation, leading/supporting various change initiatives

Development Dimensions Int’l., Consultant for Service Excellence; and KRC Research and Consulting, VP Organizational Research & OD Consulting.

In various Human Resource leadership roles (e.g., Manager of HR Research and Strategy) during my ten years at the JC Penney Co.

I continue consulting to private- and public-sector organizations, sometimes collaborating with Pivotal Resources, Inc., a global change leadership firm. I have consulted with: Atlantic Lottery Corp., Starwood Hotels, BMS, Fidelity Investments, Development Dimensions International (DDI), Save the Children, John Hancock Financial Services, Mercer, Federated Department Stores, KCI, Southland Corp., KRC Research, Life Office Management Association (LOMA), State of Oregon, and Chrysler, among other organizations.Earlier, I was an adjunct professor in graduate-level Psychology programs at New York University. My research, speaking and consulting engagements include human resource strategies, leadership & executive development, organizational development and change, and strategic thinking.

Memberships

Association for Talent Development

Academy of Management

American Psychological Association

Metropolitan New York Association of Applied Psychology

Organizational Development Network of New York

Society for Human Resource Management

Society for Industrial and Organizational Psychology

Reviewer of SIOP/APA Division 14 submissions for annual conferences: 2010-2016

Selected Presentations and Workshops

Leadership Development: Power of Progress Reviews, Salem, Oregon, September 15, 2015

Electric Boat (EB) workshops:

Leadership Development: Transforming your leadership thinking. June 27, 2014, and September 2, 2015

Leadership Development: Building Organizational Commitment through Accountability and Trust. May 28, 2014, and July 8, 2015

Leadership Development: Strategic Thinking. Sept. 22, 2014, and July 8, 2015

Leadership Development: When You Are on the Hotseat: Leading Strategic Initiatives. Octobober 28, 2014 and June 9, 2015

UNH Outreach: Five Trending Topics in HR. New London. March 28, 2015

Southern CT SHRM workshop: When You Are on the Hotseat: Four Skillsets for Leading Strategic Initiatives. Jun 5, 2014. And also at Western CT SHRM, Dec. 2014.

Workshop at Southern CT Chapter of SHRM, Oct. 2011. Leadership Coaching in Strategic Initiative Situations

GE Capital HR Forum, September 2011: workshop: Leadership Coaching in Strategic Initiative Situations

Selected Consulting Engagements

State of Oregon, Dept. of Transportation, Salem, Oregon; Strategic planning and organizational development consulting, June, 2015 to on-going.

Atlantic Lottery Corp., New Brunswick, Canada: Strategic consulting, M&A process improvement, executive development/OD & coaching, talent management. Jan. 2010 to April 2012.

State of Oregon, Dept. of Transportation, Customer (internal) satisfaction measurement, service quality: 2009 to May 2010

MD Anderson Cancer Center, Houston, TX: Leadership development consulting and team building

Yale-New Haven Health Systems, CT, Strategic Initiatives consulting

United Technologies-UTC, Hartford, CT: Designed workshop on Strategic HR structuring

Alberta Health Services, Edmonton, Alberta, Canada, Staffing system design for change advisors, Strategic Initiatives consulting, Oct. 2010 to 2012:

American Airlines, Dallas TX: Consulting on HR dashboards and flight attendant selection system. May 2011 to April 2012.

Veteran’s Administration Medical Centers (Providence, RI; West Haven, CT): Consulting on organizational development and change

Save the Children USA, Human resource strategy and capability building, leadership development, executive coaching. 2009-2012.

Mercer Human Resource Process Outsourcing,: Customer satisfaction measurement, service quality and process improvement. 2009-2010

Navy Acquisition (DOD). Leadership assessment and development workshop, Sept. 2009

Macy’s Logistics. Leadership development, 360 feedback and coaching, 2007-2008.

Various Professional Activities

Dealing with Difficult Performance Reviews. American Management Association webinar. Jan. 2009. Invited

Putting Teeth into Change Leadership: What Evey Changing Organization Must Do. Co-presenter (with Pete Pande) at ASTD International Conference, June 2008, San Diego.

Straegy Execution: Getting It Done. American Management Association webinar. Oct. 2008. Invited

Cayer, Mo. Panel member of an audio conference/webcast (May, 2007) to over 1000 listeners, with Ram Charan, noted management author and thought-leader, on his new book: Know How: The 8 Skills That Separate People Who Perform from Those Who Don’t. Random House, 2007. Webcast by Executive Book Summaries.

Breakfast speech given on October 27, 2007 to assist in UNH community out-reach and student recruiting in New London: Strategic Thinking

Breakfast speech to be given on June 15, 2007 to assist in UNH community out-reach and student recruiting in New London: Leadership Development for the 21st Century

Cayer, M. (2003). Developing and applying a global leadership competency model. Meeting of New York Chapter of the American Society for Training & Development.

Courses Taught

MANAGEMENT DEPARTMENT - UNDERGRADUATE

  • MGMT 4450 Business Policy
  • MGMT 4412 Compensation
  • MGMT 4410 Human Resource Development
  • MGMT 4400 Talent Management
  • MGMT 4415 Multinational Management
  • MGMT 3331 Management of Human Resources

MANAGEMENT DEPARTMENT - GRADUATE

  • MGMT 6637 Management Process
  • MGMT 6645 Management of Human Resources
  • MGMT 6663 Leadership and Team Building
  • MGMT 6664 Organizational Effectiveness
  • MGMT 6665 Compensation Administration
  • MGMT 6669 Strategic Management
  • MGMT 6695 Independent Study I
  • MGMT 6696 Independent Study II
  • MGMT 9971 EMBA, Cultural Transformation: Building the Team

PSYCHOLOGY DEPARTMENT - GRADUATE

  • PSYC 6619 Organizational Behavior
  • PSYC 6620 Industrial Psychology
  • PSYC 6635 Psychological Tests and Measurements in Industry
  • PSYC 6641 Personnel Development and Training
  • PSYC 6642 Organizational Change and Development
  • PSYC 6644 Performance Appraisal Systems
  • PSYC 6645 Seminar in Industrial/Organizational Psychology
  • PSYC 6660 Contemporary Issues in Industrial/Organizational Psychology
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