So a debate has started in my office ... Are all of the communication channels that students are allowed to communicate with us helpful? A few short years ago, students could only really communicate with admissions officers through e-mail and phone ... and before that it was JUST the phone (how crazy would that be?!?!) ... But now we have e-mail, phone, Facebook, Blogs, Twitter , private social networks (ours is MyUNHSpace) ... Who knows what the next "big thing" will be?
As the Coordinator of Electronic Recruitment for UNH, I have built our presence on the popular social networking sites, as well as partnered with various firms such as Zinch.com and CollegeWeekLive ... Through these partnerships and initiatives, I have watched as the amount of messages I receive on a daily basis balloon beyond anything I could have possibly imagined.
Is this too much to manage? I don’t think so. In fact, I think it is the responsibility of the admissions office (as well as Financial Aid, Student Affairs, Residential Life, etc …) to open up as many channels of communication as they can manage to be sure that any student that needs guidance or support, is able to find it.
That’s my take … I welcome yours.
