Refund Policy Regarding Withdrawing or Dropping from Undergraduate Courses
Tuition may be refunded in full when a class is closed, full, canceled or when the university rejects the enrollment application. If a student chooses to drop or withdraw from a course, the following schedule applies:
Percent of Refund Date of Withdrawal
100% Before course begins
80% 1st week of semester
60% 2nd week of semester
40% 3rd week of semester
20% 4th week of semester
Refund Policy Regarding Withdrawing or Dropping from Graduate Courses
Tuition may be refunded in full when a class is closed, full, canceled or when the university rejects the enrollment application. If a student chooses to drop or withdraw from a course, the following schedule applies:
Percent of Refund Date of Withdrawal
100% Before first class meeting
80% Prior to second class meeting
60% Prior to third class meeting
40% Prior to fourth class meeting
20% Prior to fifth class meeting
Refund Policy Regarding Withdrawing or Dropping from Summer and Intersession Courses
Tuition may be refunded in full when a class is closed, full, canceled or when the university rejects the enrollment application. If a student chooses to drop or withdraw from a course, the following schedule applies:
Percent of Refund Date of Withdrawal
100% Before first class meeting
50% After first class meeting
0% After the first week of classes
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An important note for withdrawing students receiving Title IV funds:
Withdrawal from classes may require the return of Title IV funds. Please review the Financial Aid Policy regarding the return of Title IV funds which can be found here.
Refund Policy Regarding Overpayment of a Student Account
The Bursar's Office at the University of New Haven is responsible for issuing refund checks to students and/or parents.
Refunds for excess Title IV funds (federal funds) such as Direct Subsidized and Unsubsidized Loans will be processed automatically and the student is not required to submit a refund request.
If a student is eligible for a refund that has been created due to an overpayment or reasons not related to Title IV funds (ex: course paid for and dropped before classes begin), the student can request a refund from the Bursar's Office. In the event that a credit balance exists and no refund is issued, the credit balance will be applied to future charges. If a student has a credit balance after graduation, a refund will be issued and mailed to the address of record.
The deadline for a refund to be processed in any given week is Wednesday at 12:00 PM. Any refund request received by this time, or any Title IV funds that have created a credit balance on an account by this time, will be available on the Friday of the same week. At the beginning of each semester and trimester, it is not feasible to process every refund within the same week that funds are received. During this time, we are unable to guarantee that your refund will be available the same week that funds are disbursed to UNH.
Checks will be available in the Bursar's Office starting at 10:00 AM on Friday. Checks will always be held to be picked up by the recipient unless the recipient has specifically requested that the refund check be mailed. Please note that we are unable to mail checks by any means other that first class mail through the United States Postal Service. In addition, we will not release a refund check to a third party without the written consent of the payee. If a refund is not picked up after 2 weeks it is mailed home. Direct deposit of refunds through ePay is now available.
Please note the following important items concerning the processing of refunds:
A valid picture identification such as a UNH student identification card or a valid driver's license will be required in order for you to pick up your refund check.
Every effort is made to process eligible refunds the week a credit balance appears. At times there will be situations beyond our control that will delay the production of refund checks (inclement weather, technical issues, etc). We appreciate your patience and understanding in situations such as these.
When federal loan funds are released to UNH, federal regulations stipulate that UNH has 3 business days to apply the funds to a student's tuition account. After this disbursement is complete, federal regulations further stipulate that UNH has 14 days to issue a refund of a credit balance. We understand the importance of these funds and we will do everything possible to issue refunds prior to the 14 days allowable by regulation. For Pell Grant recipients, UNH has 7 days to issue a refund of a credit balance at the start of a term. If a Pell Grant recipient does not wish to be refunded within 7 days, the refund will be processed under the standard refund policy.
Per federal regulation, a refund is issued to a PLUS Loan borrower if an overpayment exists at the time all financial aid credits are applied to an account.
If you are traveling to campus for the sole purpose of picking up a refund check, it is advisable to call the office first to verify that your check is available.
UNH will not stop payment and reissue a replacement check for at least 14 days after the original check is issued. If you are requesting that a check be mailed to you, please be sure to provide a complete address to facilitate delivery. In the event that a check is lost or misplaced, a replacement check will be issued after the 14 day waiting period.
Refund checks from excess loan funds cannot be canceled and returned to your lender beyond 45 days from the date the refund check was issued to you.
If a refund is due and the original payment was made by credit card, UNH will credit back the card that was used for the original transaction instead of issuing a refund check.
