Parameters for image-map-2:{}
University of New Haven logo


As a student at the Tuscany Campus, you can count on a number of resources to help you stay safe while abroad.

During Orientation, you will be provided with a list of phone numbers to be used in case of emergency: the numbers for local police, national police, emergency medical service and fire department, as well as the UNH Tuscany campus emergency phone number.

As part of Orientation, a local police officer will give you a comprehensive information session on staying safe while abroad and will answer any questions you may have. 

Although Prato is a very safe town in Italy, it is important that students are aware of how to protect themselves against petty crime. Being aware is the first step toward preventing incidents of robbery or theft from occurring. When traveling throughout Italy and Europe, try to follow the safety advice below:

Adapted from the website of the Polizia di Stato (Italian State Police)

Italy and Prato are, by the standards of many other nations and cities, a safe place to live. However, it is your responsibility to be on the alert and take preventative measures to avoid being the victim of crime.

Bag snatching and pickpocketing 

Unfortunately these are common problems for tourists and students in some areas. Sometimes bag snatchers ride mopeds or motorbikes, so when you’re walking, keep hand and shoulder bags on the wall side, not the street side, ideally across your body, protecting them with your forearm. Avoid carrying valuables and documents.

Do not carry your wallet in your back pocket or in bags which can be opened easily. Do not flaunt earrings, chains and other precious or very eye-catching gold jewelry: having something like that snatched can also cause serious injuries.

When you’re in a bar or a restaurant, never hang your bag over the back of your chair where you can’t see it. Be particularly careful in bookshops, internet cafes, changing rooms of shops, or any other place where you’re distracted and your bag might be out of your view.

Some tricks that pickpockets frequently use: Banging into the victim; using cardboard, newspapers, and clothes to distract or hide their hands when pick-pocketing; causing a “traffic jam” in the crowds when passengers are trying to get on or off trains; staining the victim's clothes and then offering help to clean up; asking for information to divert the victim's attention.

When with friends

Friendships and new acquaintances abroad are great, but be careful! Select your new friends well. If you have to go back home late, get someone you know and trust to take you home or pick you up. Always help each other out by escorting each other on nights out. Use the “buddy system”: NEVER leave someone on their own at a bar or a party.

If you think someone is following you Go to the nearest police station. Stop a police officer. Go into a bar or another crowded place. Ask a passer-by for help.
At the Post Office, ATM and bank

When withdrawing money, try not to go alone. Put your cash into an inside pocket and keep a purse with a few odd coins handy so that you can use it for shopping or, in case of robbery, give it to the criminals.

If you feel like you’re being watched, stop inside the bank or the Post Office and express your fears to the person you are with or to the security guard. If you are in the street, go inside a shop, look for a police officer or a trustworthy person.

Be careful when using your cash card: do not withdraw any money if you feel like you’re being watched.

Tips for travelling on public transport

Beware of pickpockets. Don't carry your wallet in your back pocket. Be vigilant not only on buses and trains, but also on platforms while waiting to get on: at the bus stop or underground stations a bit of apparently normal pushing and shoving may be a deliberate trick.

Don't fall asleep leaving your bags, shoulder bags and jackets unattended. Don't leave any valuables in your compartment if you go to the toilet or for longer absences. If you travel in a sleeping car, don't forget to lock your compartment door.

Don't agree to bring bags or items belonging to unknown travel companions, especially when passing through Customs or Immigration. Avoid isolated compartments on trains. Don't accept any food or drinks from strangers: they may contain sleeping drugs or narcotics. Beware of requests or offers for help from strangers: it could be a trick to divert your attention so that an accomplice can steal your luggage!

Other Important Safety Tips

If you haven’t done so already, make photocopies of all of your important documents now, and keep copies separately from the original documents in your housing.

Monitor local and international news sources. Be informed. Be alert and sensitive to your surroundings. Report any irregularities to the authorities. Avoid demonstrations. Heed local authorities. Keep a low profile as a U.S. American. If you break local law, you are subject to local penalty.

Do not operate a motor vehicle while abroad. Road rules and etiquette and liability laws and customs are different.

Do not take risks abroad that you would not take at home.

Travel Guidelines

If you are considering travelling while in Italy, you should follow all US government cautions, warnings and alerts at

Worldwide Caution:

Travel Warnings and Travel Alerts:

  • Based on that information you might at times consider not travelling to some locations. We strongly recommend that you follow all official recommendations, and choose activities/travel that avoids any known dangers. Consult Tuscany Campus staff if you are unsure about safe travelling or safe locations.
  • We already registered all Tuscany Campus students on the Smart Traveler Enrollment Program (STEP) on the US Department of State's travel website before the program even began, which means that you should be receiving e-mails from them with any major travel/safety warnings within Italy. In addition, by doing this the Department of State knows that you are based in Italy.
  • All Tuscany Campus students must complete the University of New Haven’s mandatory travel registration form online every time they take a trip during their time in Italy so that we know exactly where you will be before you travel. If you have ANY technical problems registering your travel on that site please notify us of the issue and simply send your intended travel itinerary to any member of staff at the Tuscany Campus.

Incidents and Disasters

  • In the event of an international incident such as a natural disaster or a terrorist attack, you must contact the Tuscany Campus Dean to state that you are safe, WHEREVER YOU ARE. You can reach the Dean via two telephone numbers (Tuscany Campus main line, Tuscany Campus Emergency line (these are both on your UNH Tuscany Campus Emergency Card that you will receive at Orientation and which you will save to the memory of the UNH cellphone which we give you at Orientation), or by email, or by Facebook. Do not travel without our contact information.
  • After contacting the Dean, you must contact family to state that you are safe, WHEREVER YOU ARE.
  • In the event of an incident, follow all advice and directives from US and local authorities in your location. If you are at the location of an incident you should also state exactly where you are so that you may be contacted or found.
  • Finally, If you need any professional counselling or support as a result of any events please contact any member of the Tuscany Campus staff.

Some Helpful Links Before Leaving for Italy

Visit to:

Enroll in the “Smart Traveler Program

Read the “Worldwide Caution” issued July 26, 2011

Read the Worldwide “Travel Alert” issued October 11, 2011

Obtain “Country Information” for the country in which you’ll study and those that you might visit

Read “Tips for Traveling Abroad” and to learn the role of the U.S. embassy or consulate in a crisis 


Some Useful Numbers While in Italy

You will be provided with these and other important safety contacts during Orientation.

Telephone Directory Assistance – 12

Carabinieri police force - 112
Police (Polizia) - 113
Medical emergencies (Emergenze sanitarie) - 118 
Fire service (Vigili del fuoco)  – 115

Prato Municipal City Police (Polizia municipale) – non-emergency 0574 42391

Financial Police (Guardia di finanza) - 117

UNH Campus Police (Emergency) - 203-932-7070

Please note that the country code for calling Italy from outside the country is 39.