Director's Message

The 21st century introduces unprecedented change due to global economic challenges (including climate changes), and technological opportunities to business, government, and non-profit organizations. To survive in a highly competitive environment, senior management must redefine what it means to be successful in the 21st century.

All organizations need a work force that will be equal to the demands of increased speed, volume and competition in business activity and do a better job of connecting organizational strategy to day-to-day work, optimizing operational efficiency, and making investment decisions that support organizational performance. Aligning and mobilizing a complex organization toward this fully integrated condition requires tools and knowledge to manage the organization as a whole—where strategy, operations, organizational structures, human performance, and organizational culture work in concert.

In an environment where companies are increasingly valued based on the quality, expertise, and intellectual capabilities of their employees, human capital becomes a significant appreciating asset and benchmark for financial valuation and must be managed as a key investment and driver of successful strategy execution.

Rick Flath and Lynnea Brinkerhoff
Founders and Co-Directors