Reset Your Password

What do I do if I have forgotten my UNH network password?

To reset your password automatically you will need two pieces of information:

1. Your Matrix ID number (located on the front of your student ID)
2. Your date of birth (in 6-digit format – Ex: March 3rd 1985 = 03031985)

To locate your Matrix ID number look at the front of your student ID – it is the number that is prefixed by three zero’s.  See the example student ID below for reference:

Example (using the Matrix ID above)

UNH Student was born on March 3rd 1985 and his Matrix ID is 000616616. So his “answer” to the password challenge question would be “000616616030385”. He would then be able to reset his password to one of his choosing. This would become his new password for UNH e-mail, Matrix, Blackboard, and any other UNH system that relies on his student ID for authentication.

Once you have this information you can proceed to the Password Reset Web site.

 Student Password Reset Tool